“We at Princess are very proud of Staci’s dedication, as she put in extra effort to offer clients exceptional knowledge regarding our cruise vacation product as well as our worldwide destinations,” said Jan Swartz, Senior Vice President of Customer Service and Sales at Princess. “Travel agents who reach this top level in our Academy program have completed hours of course work to become a cruising expert, which will prove invaluable to providing clients with a great vacation.”
Princess Academy is the cruise industry’s most comprehensive online training program available to travel agents in the U.S. and Canada. Agents who complete the extensive coursework become experts on a wide range of topics, offering travelers full knowledge of important details about a Princess vacation such as the different passenger amenities on the line’s 17 ships, the company’s worldwide destinations and the many special programs available onboard.
“I'm thrilled to be a Princess Commodore. Along with my personal cruising experiences, the knowledge I've gained from the Academy makes me a more valuable resource for my clients, and enables me to recommend the very best vacation to match all of their needs,” said Staci Kendrick-Jones.
To become a Commodore, travel agents must fulfill 25 required and elective classes and exams, representing course work covering worldwide destinations, onboard programs, and customer service skills. As they complete courses, agents receive their “stripes” through four levels: First Officer, Staff Captain, Captain and finally Commodore. Agents can continue to take elective courses to expand their knowledge and keep their Commodore status current. Also, as a member of the Cruise Lines International Association, Inc (CLIA), Staci has also successfully completed all of the coursework required to become a CLIA Accredited Cruise Counsellor.
Suite Romance Travel is a local agency owned and operated by Staci and her husband, Calvin Jones, and can be contacted at www.suiteromancetravel.com. With travel consortia partners like Princess and Vacation.com offering the best in competitive rates, Staci offers personalized service to her clients not available through internet shopping. The agency offers a full line of travel services including hotel and resort accommodations, transportation, and family fun parks. Suite Romance Travel specializes in cruising and the romantic opportunities that cruises offer for weddings, honeymoons, anniversaries, family reunions and other special occasions.
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